Stamps.com

2.8 star rating Rating - based on 150 reviews & complaints
Stamps.com is a leading provider of Internet–based postage services. Their online postage service enables small businesses, enterprises, and consumers to print U.S. Postal Service-approved postage with just a PC, printer and Internet connection!  
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Stamps.com Categories
Mailing Services
General Merchandise
Specialty Retail
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          69769 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 11/7/2017
Lost package of supplies
Tracking # 9261290113176710752017 says was delivered to our office. Was obviously sent to wrong address or just not delivered. Not very happy so far. Read More »
 
 
 
Complaint Posted 10/3/2016
Hidden charges
I could not believe this: I purchased a postage one time only, and stamps.com kept charging me for two years, 24 months, without my knowledge. Apparently, per stamps.com, they will send one email that will explain everything. One email in 24 month... Read More »
 
 
 
Complaint Posted 6/16/2016
not impressed so far
Feels a bit like a scam, from the no risk 4 week trial period, which if you decide you like it, they charge you for that 4 weeks...to the not so free scale, to the free shipping if you spend over $50...which it turns out, if you read the fine prin... Read More »
 
 
 
Complaint Posted 3/15/2016
Unethical Sales from Stamps.com
I wanted to be able to print out my certified mail items without going to the Post Office because I live 10 miles from the Post Office can't stand in the long lines there. So Stamps.com sold me the Certified Mail forms to use. I found it very inte... Read More »
 
 
 
Review Posted 2/23/2016
Thank You!
I started using Stamps.com just before Christmas. I have had no problem, and I'm happy with the service. I use the home edition. Read More »
 
 
 
Complaint Posted 11/16/2015
where are the stamps/
ETA was 11/13. It's now 11/15 and nothing. Read More »
 
 
 
Complaint Posted 8/19/2015
Bad Deal
I went to the web site thinking I was on a site where I could make a label to send a package. Realized I was on the wrong site and got out. When I went to my bank account I had been charged for joining for Stamps.com. I called and they were nice a... Read More »
 
 
 
Review Posted 3/31/2015
Enjoy Stamps. com
We have been ordering family picture stamps as Holiday gifts and our own pictures for our personal stamps for several years and receive many compliments from friends and family! We have enjoyed the service and the ability to order on line from th... Read More »
 
 
 
Complaint Posted 3/20/2015
The Worst Service, or I should say NO Service.... and a business that Lies about their work
In the confirmation email I was given 3-5 days for the 1st class mail to arrive, the 5 days have passed over a work week and NO package is delivered. They do not refund me for lack of meeting their own Service Level commitment and have the guts to... Read More »
 
 
 
Complaint Posted 7/7/2013
Stamps.com Seems Simple Enough, but....
(7.6.13) Two problems: First, the program kept telling me to close MS Word ... even after I closed both programs and started the install over again. I don't know if it ever completely installed or not. Second, I could not get the "Envelope&qu... Read More »
 
 
 
Review Posted 4/3/2013
Stamps.com, U Need It, U Want It, If U Mail More Than 2 Items Per Day
I'm running a small business and mailing about 500 large envelopes per month 1st class mail via USPS. Not only am I getting a significant discount using stamps.com (free delivery confrimation) , I'm getting an enormous savings in time, organizatio... Read More »
 
 
 
Review Posted 4/2/2013
Great new servicve from the US Post Office - can you believe!!
The new service from the United States Postal Service, called Stamps, is just brilliant. Saves me a ton of time going and standing at the post office. I've been able to weigh, stamp and send stuff internationally as wel as to the US, envelopes and... Read More »
 
 
 
Review Posted 3/10/2013
Stamps.con Sucks! Avoid them like the plague!
My experience with stamps.com on 3/9/2013 was a disaster. I needed to have 2700 envelopes printed in a mail merge operation and wished to apply the postage simultaneousl with the printing. I sign-up with stamps.com on the above date (a Saturday) a... Read More »
 
 
 
Complaint Posted 2/26/2013
Couldn't even start to use, I give up
I signed up and opted not to get a scale..my manual one is fine. I sent two small packages and wanted to order more postage. I tried two credit cards and it would not authorize either of them. One is a debit card and the other my credit card which... Read More »
 
 
 
Review Posted 2/25/2013
Efficient & Cost-effective
I'm in the midst of publishing a book & sending out promo postcards, so I ordered print-at-home package labels and bubble mailers. There was a variety of each, so I bought exactly what I needed at a good price, with free shipping, and got them ver... Read More »
 
 
 
Complaint Posted 2/22/2013
$45 promo is deceiving! Beware! Scale is NOT free! You have to pay shipping and tax...
$45 promo is deceiving! Beware! Scale is NOT free! You have to pay shipping and tax...EXTREMELY small print. Details below. I received a promotion offer through the mail for Stamp.com and it says "Special OFFER. Try stamps.com for 4 weeks with... Read More »
 
 
 
Complaint Posted 2/19/2013
Not Good No Point stay away!
I am sure a corporation this big can hire people to do their reviews. There is no point to them and not sure how people can take the time to say otherwise. I don't like them and don't see why people would want to pay more for postage and still hav... Read More »
 
 
 
Review Posted 2/10/2013
FAST! EASY! I LOVE STAMPS.com!
I have used Stamps.com for years, as an 10 year eBay seller and personally. I have shipped 1000's and 1000's of packages all over the US, APO and FPO through Stamps.com. Aside from business, I have shipped everything from Christmas gifts to family... Read More »
 
 
 
Review Posted 1/23/2013
GREAT CUSTOMER SERVICE EXPERIENCE
I recently had the need to contact Stamps.com customer service because we are getting a new computer station and we were going to need to download the program again. My challenge was that I have only been here a year and the prior secretary clicke... Read More »
 
 
 
Review Posted 1/15/2013
Excellent Service
I have used stamps.com both at home and for business purposes. It is extremely efficient and easily accessible. I have used it for certified registered and return receipt, ups, and stamps. I highly recommend stamps.om Read More »
 
 
 
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Additional Business Information
Hours   6 AM to 6 PM Pacific Time, Monday through Friday. Phone   (888) 434-0055 Address   1990 E Grand Ave
El Segundo, CA 90245
Website   http://www.stamps.com Email   dstevenson@stamps.com
Contact   Dawn Stevenson Other  
 
 
 
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