Docstoc, Inc.

1.0 star rating Rating - based on 5 reviews & complaints
We provide a website for the online community and marketplace to find and share professional documents.  
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/11/2014
Not 100% sure but possibly a site practicing scam activities
I'm over confirmed that Docstoc is a big scammer. I've been messaging after messaging its customer care since February 20, 2014. But it's really weird that till now I've been getting the worst customer support from their part. I had a docstore (a... Read More »
 
 
 
Complaint Posted 12/5/2013
Abusive customer service
I just got off of the phone with this rude California company. Because this web site is abusive in that it requires millions of potential customers to spend minutes upon precious minutes, clicking through multiple paths, and terms and categories a... Read More »
 
 
 
Complaint Posted 4/15/2013
Tons of Illegally Obtained Documents-Downloading means you are liable also
This site has thousands of illegally obtained documents and if you download them, you are liable as well. They don't vet "members" who have dubious screen names--many of whom are hackers illegally obtaining files and posting them to make... Read More »
 
 
 
Complaint Posted 9/4/2011
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Review 9/4/2011
I ended up on this site in search of some information via a Google search. I clicked the Download button to download the document, and a box popped up stating that I needed to simple enter my e-mail to gain access to the document. I entered my e-m... Read More »
 
 
Business's response - on 10/10/2011
Docstoc has a library of over 20 million documents that are made available through our Premium Memberships. Site visitors can preview our documents without even registering as users. However, when a user wants to download or print a document, they... Read More »
 
Complaint Posted 4/9/2011
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Review 4/9/2011
This company's website promises that you can cancel the subscription within a certain period of time. However, all of my emails to customer service remained unanswered. Don't even try to find a phone number on their website - these people don't wa... Read More »
 
 
Business's response - on 10/10/2011
We are very sorry that you were unable to contact our support team via email. We respond to every single email we receive to support@docstoc.com and premiumsupport@docstoc.com. You can also reach us by phone Monday through Friday between the hours... Read More »
 
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Additional Business Information
Hours   Monday through Friday 9a.m. to 7p.m. Pacific Standard Time Customer Support Number: (888) 412-3627 Phone   (310) 255-1172 Address   409 Santa Monica Blvd. Suite 2A
Santa Monica, CA 90401
Website   http://www.docstoc.com Email   kevinm@docstoc.com
Contact   Kevin McKenna Other  
 
 
 
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