Total Body Experts

4.6 star rating Rating - based on 392 reviews & complaints
Total Body Experts began with a simple mission in mind. Our goal is to provide unbeatable prices with the best customer service. We are comprised of a team of individuals who have our customer’s best interest at heart.  
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Total Body Experts Categories
Exercise Equipment Sales and Service
Exercise and Physical Fitness Programs

          355183 visitors
Customer Reviews, Ratings & Complaints
Review Posted 4/15/2019
Outstanding Buying Experience
Stephen was extremely knowledgeable and helpful in assisting me in purchasing a LeMond RevMaster Pro Indoor Cycle. He provided me with excellent information and made the buying process very easy. I was impressed that he returned my initial call pr... Read More »
 
 
 
Review Posted 4/13/2019
Great Buyer Experience
I made my first purchase with Studio Cycles today! Steve assisted me with my purchase. He is extremely knowledgeable and I was very comfortable with my purchase. Thanks for making this a great experience. Read More »
 
 
 
Review Posted 4/11/2019
Great experience
Stephen was able to schedule time to reach back out to me and took his time explaining and educating me to insure I get exactly what I was looking for. I am confident that this Schwinn will be exactly what my fitness routine needs. Thanks for expl... Read More »
 
 
 
Review Posted 4/8/2019
Good Folks....Excellent Sales Order Process!
Buying online can be an adventure. You want to be informed, not sold. My experience with Stephen Uzan was top notch. How many times do you get on the phone and spend $2k or more with someone without hesitation? Stephen answered my questions, was b... Read More »
 
 
 
Review Posted 4/6/2019
Purchased an AMT
Purchased a Precor AMT 885 from Chris Birky. He was very professional, courteous, and efficient, which left me feeling good (so far) about a pretty expensive purchase. I'll give it 5 stars for now, but if something goes wrong between now and deliv... Read More »
 
 
 
Review Posted 4/4/2019
Super Efficient Purchase Experience and Sound Advice
Detailed and information rich discussion on the Keiser bike of interest, what I would receive, and how it would be prepared and shipped to our remote location. The rep I worked with was persistent but respectful in returning my calls to get me int... Read More »
 
 
 
Review Posted 4/2/2019
Extremely pleased and excited!
I called Studio-Cycles last night (our of the blue) with an idea of which spin bicycle I wanted to purchase from their operation. Steve Uzan kindly and patiently spent close to an hour explaining to me the differences between various brands and mo... Read More »
 
 
 
Review Posted 3/14/2019
Excellent Buying Experience
The sales person at studio cycles could not have been more helpful. I called with many questions and he was patient and knowledgeable (20+ years as a master spin instructor helps). Their pricing was the lowest around and they have an excellent war... Read More »
 
 
 
Complaint Posted 3/5/2019
Not delivered for more than 3 month
I ordered Keiser M3 bike on Dec 4th, 2018 and expected to have that before year end because the sales rep told me they had 2 inventories when I purchased it. But they didn't even shipped it by the end of 2018 and told me it would take up to 30 bus... Read More »
 
 
 
Review Posted 3/4/2019
Right the first time!!!
I, a 5 foot tall stay @ home mom called to inquire about a bike where I would reach the pedals and was lucky enough to speak with Steve Uzan . He was patient, knowledgeable and kindless with the stats and my needs and the urging of my husband, I w... Read More »
 
 
 
Complaint Posted 2/15/2019
Terrible company to deal with.
I ordered my spin bike on 12/17/2018 as of 02/15/2019 the bike still has not shipped. I have made numerous inquiries to TBE and am continually lied to. They do not return calls when they say they will then after calling back they apologize and tel... Read More »
 
 
 
Review Posted 2/12/2019
Jessica
Received my refurbished Keiser M3 this morning and truly, right out of the box it was perfect. All I had to do was adjust the seat and handle bars and was able to ride! I searched for quite a long time for a bike in NYC and was seriously contempla... Read More »
 
 
 
Complaint Posted 1/29/2019
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Very poor customer service
I feel that a lot of these reviews are fake or am I the only who had issues? 1st I will say that the spin bike I ordered was a great bike, BUT it took almost two months to receive it. I ordered the bike on 11/28/2018 for a Christmas gift, I did no... Read More »
 
 
Business's response - by Marc E.on 2/1/2019
Hi Robert, it has been a pleasure speaking with you and we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We would like to do everything we can to improve the service we offer. Your feedback makes us better.... Read More »
 
Review Posted 1/29/2019
Review Posted 1/29/2019 by Joe V.
I called Total Body Experts today and wanted to talk with them about a specific brand of indoor exercise bike the company carried. In ended up talking with Steve Uzan about the particular model I was interested in, which he said was a quality bike... Read More »
 
 
 
Complaint Posted 1/29/2019
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False promises and ZERO communication
If you want a great spin bike that is well built...and you do not need anytime soon...this is the company for you. I ordered the Schwinn AC Performance Plus with Carbon Blue on 11/20/18. Initial contact was awesome. Stephan Uzan was informative an... Read More »
 
 
Business's response - by Marc E.on 2/1/2019
Hi Michael, thank you for taking the time to speak with us directly and describe your experience further. We value our customers deeply and we hope you enjoy your bike for many years to come. Your feedback helps us to improve and provide the very... Read More »
 
Review Posted 1/26/2019
Lucky to find Total Body Experts Before I Purchased My Spin Cycle!!!
I wanted to find out information on two bikes I was trying to decide between, Schwinn and Keiser. I first started chatting online with Steve, the manager of StudioCycles. He was very helpful so I decided to talk with him by phone. He was not pushy... Read More »
 
 
 
Review Posted 1/23/2019
Precor in excellent condition; local delivery team was very professional
We ordered a Precor total body elliptical. The unit was remanufactured and in excellent condition. We received the unit in approx 2 weeks from the time we decided on what model we wanted. The local delivery was with two men as we needed the unit b... Read More »
 
 
 
Review Posted 1/21/2019
Wonderful Experience
Studio Cycles delivered fantastic service over the phone and Steve was wonderful... how often does the General Manager dive right in! Great experience and my wife and I can not wait to get ourselves on the bike and get healthy... COMMITTED!!! Than... Read More »
 
 
 
Complaint Posted 1/19/2019
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(UPDATED) LYING, UNTRUSTWORTHY SCAM ARTISTS WHO TAKE YOUR MONEY & STRING YOU ALONG FOR WEEKS
I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness" & another alias is "Studio-Cycles"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on... Read More »
 
 
Business's response - by Marc E.on 1/23/2019
We are sorry to hear about this issue. Brandon ordered a machine from an eBay seller we supply. Once his negative review was removed by eBay on the sellers account he then contacted our company (eBay removed the review due to the offensive languag... Read More »
 
Review Posted 1/15/2019
Highly recommended!
Steve was a pleasure to deal with! Very nice and helpful. What a great package. Completely assembled, tuned, calibrated, free replacement parts and Guaranteed for life! Call him, you won't be disappointed. Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website   http://www.totalbodyexperts.com Email   marc@totalbodyexperts.com
Contact   Marc Erickson Other  
 
 
 
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