Ortho Mattress, Inc.

3.0 star rating Rating - based on 4 reviews & complaints
This company's business is the sale of mattresses, new furniture and related accessories.  
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Ortho Mattress, Inc. Categories
Specialty Retail
Furniture Manufacture & Design
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Customer Reviews, Ratings & Complaints
Complaint Posted 9/2/2021
Defective mattress
I have purchased a mattress from Ortho mattress
in 2013 with 10 years warranty. In 2015, the mattress started to pulge up and had lumps on each side.

contacted Ortho mattress and paid $60 for inspection fee. They had agreed to replace my mattr... Read More »
 
 
 
Review Posted 4/21/2011
Review 4/21/2011
The previous review saying Ortho refused to replace the mattress unless there was a 1 and 1/2 inch impression in it is standard for the mattress industry. Just about ALL mattress companies have the same warranty so this should not be held against... Read More »
 
 
 
Review Posted 2/17/2010
Review 2/17/2010
This is a nice little boutique store in Manhattan Beach with a very competant gal managing this showroom. She is straightforward, and will work with you in every way. She is nice and friendly and knows a lot about beds. Her customer service skills... Read More »
 
 
 
Complaint Posted 4/8/2009
Review 4/8/2009
Ortho Mattress has a "satisfaction policy" that makes it almost impossible to get satisfaction. 3 months after I purchased a mattress set with a 10 yr warranty, I noticed the mattress was sagging. I called the company & they graciously arranged fo... Read More »
 
 
 
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Additional Business Information
Hours   10am-8pm at select locations. Call your neighborhood store for details. Phone   (888) 499-6784 Address   15300 Valley View Blvd.
La Mirada, CA 90638
Website   http://www.orthomattress.com Email  
Contact   Ken Karmin Other  
 
 
 
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