Review
Posted 8/20/2012
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1 Review
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0 Question
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48 Profile Views
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0 Answer
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Trustlinker since 08/20/12
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WORST CAR COMPANY IN THE WORLD
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I MADE RESVERATIONS IN SAN DIEGO ABOUT 3 MONTHS IN ADVANCE. 2 DAYS BEFORE IM READY TO LEAVE I GET A E MAIL FROM FOX SAYING MY PICK UP TIME WAS 6PM. I FOREWARD THEM THE E MAIL WITH THE RIGHT TIME AND NEVER RECIED AN ANSWER. I WENT TO PICK UP THE CA... Read More »
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Complaint
Posted 8/26/2011
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1 Review
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0 Question
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68 Profile Views
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0 Answer
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Trustlinker since 08/26/11
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Review 8/26/2011
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Worst car rental experience ever. The car had 16,000 miles on it but ran like it had 150,000 miles. LA freeways were scary when the car sputtered at odd moments. The shuttle was few and far between. Also, I left some items in the car caused they r... Read More »
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Complaint
Posted 2/26/2011
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1 Review
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0 Question
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81 Profile Views
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0 Answer
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Trustlinker since 02/26/11
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Review 2/26/2011
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I was charged $150 twice for a quoted reservation of $53.61. There was a credit for $93.69, I assume to correct one of the $150 charges, but the other remains on my account.
I sent an e-mail to customer service asking that the additional $150... Read More »
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Complaint
Posted 2/17/2011
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 02/17/11
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Review 2/17/2011
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I rented from Fox as their rates were really good. Upon arrival however I could tell why, the car was dirty inside and out, they gave us the keys and told us to hit the alarm and go and find the car ourselves. The check out lady in the lot was rud... Read More »
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Complaint
Posted 10/26/2010
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1 Review
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0 Question
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92 Profile Views
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0 Answer
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Trustlinker since 10/26/10
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Review 10/26/2010
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Rented a Dodge in Los Angeles, and the remote control to open the door stopped working at 10:30pm, so I called the "Emergency Roadside Assistance" phone number on the key tag. The phone rang for 10 minutes before I started getting desperate and st... Read More »
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Complaint
Posted 7/21/2010
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 07/21/10
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Redondo Beach, CA
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Review 7/21/2010
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Fox Rent A Car does not honor its reservations at the Seattle Aiport location. We made an online reservation on 7/2/10 directly with www.foxrentacar.com for a 5/day rental of a premium Chrysler 300M or equivalent, and requested to hold a car seat... Read More »
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Complaint
Posted 9/28/2009
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 09/28/09
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Orcutt, CA
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Review 9/28/2009
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Rented a PT Cruiser (white) from them for a week @ the Seattle, Washington location FOX RENT A CAR. Excellent customer service, UNTIL I called 30 minutes later about stuff I left in there. They quickly replied that it had been rented out already?... Read More »
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