Robert C.'s review of j2 Global, Inc

j2 Global, Inc

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Customer Reviews & Ratings
Complaint Posted 5/4/2011
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Review 5/4/2011
They put my account on hold without first telling me the reason. Good thing that it was a trial account. I called the customer service and they could not tell me why, only that the billing dept put a hold in the account because they wanted the CC#. The billing dept only communicates through fax - what a joke, no phone or email. That is very strange. I very suspicious of companies that request a CC# again even though I provided that information before. Even worst, the billing dept has no phone # to contact. I don't like to do business with companies like that. I heard many bad stories about it; especially, on the long run, if you continue with a company like that. Better safe and sorry. I rather do business with a more reputable company.
 
 
 
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Additional Business Information
Hours   Phone   (888) 760-1112 Address   6922 Hollywood Blvd. Suite 500
Hollywood, CA 90028
Website   http://www.j2.com Email   otp@mail.j2.com
Contact   Office of the President Other  
 
 
 
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