Kim S.'s review of eBridge Interactive, LLC

eBridge Interactive, LLC

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Customer Reviews & Ratings
Complaint Posted 12/1/2011
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Scam
Just got off the phone with this salesperson to whom I pointed asked if there was a fee associated with this service. I was told no. Once she confirmed that I was the person authorized to make decisions regarding our telephone service she then told me there would be a $49.99 charge for each month after the initial month should I decide to continue the service. I told her that I WAS NOT authorizing any type of charge to my phone bill at this point or anytime in the future. She then tried to skirt the issue and I restated that I would not allow charges at this time or in the future. Suddenly she lost interest in giving me my free month of "featured" advertising. What a scam, and what a waste of my time. Now I will be calling the phone company to put a block on my bill. What a waste of my time!!!!
 
 
Business's response - on 12/7/2011
Our agents present our service and terms during the sales call and we are very upfront about how and when billing occurs. A good faith agreement is entered into with each client who confirms they are interested in continuing. We understand some people may not like telemarketers but this sales methodology and our business processes are 100% legitimate. We offer our clients a 30-day trial period for them to see the benefits of our service for their business. We would like to stress that no one is obligated to say yes in agreement to our service and terms. Potential clients are free to simply say they are not interested during a sales call. As you seemed to have declined our offer, rest assured that no account was created and no billing will occur. We invite you to contact our customer service department if you have any questions regarding our service. We are extremely confident in the competency of our team, and our Customer Service department can be reached, toll free, at 1.888.993.2743.
 
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Additional Business Information
Hours   9-6 PST M-F Phone   (888) 993-2743 Address   318 North Carson Street #208
Carson City, NV 89701
Website   http://www.ebridgeinteractive.com Email   manager@ebridgeinteractive.com
Contact   Jim Stockman Other  
 
 
 
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