Todd S.'s review of XHeli.com a.k.a. Zhobby

XHeli.com a.k.a. Zhobby

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Complaint Posted 10/27/2010
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Review 10/27/2010
I purchased an Exceed 2.4ghz transmitter system from XHeli.com and it doesn't work. The box had been previously opened. They told me I have to pay to ship it back to them. I would highly recommend avoiding this company if you can. Like others have stated, if you receive a defective or broken item, you have to PAY to ship it back to them AND they will charge you a 15% restocking fee even though the item was defective in the first place. Basically they profit by selling broken items. Why would they care? The customer service is non-existent. They do not answer the telephone and they do not answer e-mail. If you receive a defective item from them, you will lose any way you look at it. BUYER BEWARE! HobbyPartz NitroRCX NitroPlanes XHeli All of these companys are the same company. WATCH OUT!
 
 
 
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Additional Business Information
Hours   Phone   (626) 968-9860 Address   13240 Amar Road
City of Industry, CA 91746
Website   http://www.xheli.com Email   letsgo1688@yahoo.com
Contact   Ivan Jun Wu Other  
 
 
 
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