Joe's review of Westside Rental Connection

Westside Rental Connection

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Customer Reviews & Ratings
Complaint Posted 8/23/2007
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Review 8/23/2007
I signed up like a lemming at this company after seeing an advert in the paper I was told I need to register. After I registered and paid the fees the properties I saw advertised amazingly became on hold, I called other properties advertised pretending to be a new customer and was told 'YES' its available you need to register, when I would call back a few minutes later on the same advert and state I was all ready a customer and was interested in the property I saw advertised I would be told that one is on hold.

I then called back a few minutes later on the same property advertised as a new customer stating I was interested and the same girl told me it was available and tried to get me to sign up, I then mentioned well actually I am a customer I was put on hold for about 5 mins and then told its on hold but we will let you know if it comes off.

I got a girlfriend to call as a new customer and again they told her its available and she would need to register to see it.

I called and asked for manager only to be spoken to by a very cocky individual which got me no where.

I absolutely know I was taken by this company which just seems to be a bunch of telemarketers doing and saying what ever they can to pull in sales.

As for stars I give NO stars for this company.
 
 
Business's response - on 7/13/2011
Hi Joe - I realize you posted this review nearly 4 years ago, and I am sorry to hear about your negative experience with Westside Rentals. Westside Rentals has implemented a response team as of July 2011 to address customer feedback. Westside Rentals has made tremendous improvements over the past years, and I encourage you to visit WestsideRentals.com to see for yourself. If you have further questions or concerns, please do not hesitate to contact me directly at catherine@westsiderentals.com. Respectfully, Catherine Westside Rentals
 
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Additional Business Information
Hours   "/> Phone   (310) 395-7368 Address   1020 Wilshire Blvd.
Santa Monica, CA 90401
Website   http://www.westsiderentals.com Email   randy@westsiderentals.com
Contact   Randy Wecker Other  
 
 
 
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