larisa l.'s review of Vera Travel

Vera Travel

Preferred Members
LatinOFare
0 miles
AirTkt
2.0 star rating 0 miles
CheapFareGuru
5.0 star rating 0 miles
Eros Tours & Travel, Inc.
3.4 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 1/14/2010
. 1
. 0
Review 1/14/2010
On July 29, We paid Vera Travel $4400 for a princes cruise for dates dec20-jan2. This amount of money was the full payment for the duration of the cruise. We have a receipt for the cash she received dated July 29th. We never received a confirmation from Vera Travel for the vacation and when we asked for the confirmation. Vera travel informed us that the trip was cancelled. Then we contacted princess cruise, they informed us that a reservation was made in our names but was cancelled due to failer to pay. It is our understating that Vera Travel made the reservation and took our money and never paid for the cruise. We have tried to contact Vera travel numerous times in trying recouping our payment. She never returns our phones calls and it very hard to get in contact with her. I hope that this letter will help us recover our funds and that Vera Travel will be held responsible for her actions.
 
 
 
Was this review helpful? (24)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (818) 788-3516 Address   4647 Willis Avenue #308
Sherman Oaks, CA 91403
Website   Email  
Contact   New Contact Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.