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Review 11/29/2010
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This business owner is very unprofessional, and only cares about charging the consumer. They don't have butlers and no recruiters, its a sole owner and there is only one lady named Rachel who decides on who works where. She sent a person to work at my place as a nanny/cleaning lady and never did any pre screening to see if the person matches or can handle the workload/schedule tasks. The employee showed up with no appointment on a Saturday and just took the liberty of knocking on the door unexpected. The employee was too old,clumsy to handle taking care of a child, she constantly complained about her previous employer, and invaded our privacy by taking hundreds of pictures of the house and kids(without our permission)when asked to leave and return for her check on a Friday as agreed upon, she called our home at 6 AM and showed up at the property harassing the family. I reported this to the agency and the owner, Rachel did absolutely nothing about it. About a week later she warmly recommended the same person to a friend/relative who also has small kids. She knew the person was in a desperate need of a nanny and took advantage of the situation. I think this business is a complete scam, and no pre screening is done to even check if any of those people may be dangerous/ or incapable of working with kids. I would also like to warn you gals, since the owner is quick about collecting her fees, and goes out of the country/town and doesn't bother returning calls or addressing people's concerns.She is also very unprofessional and discusses people's personal payment information with others.
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