S S.'s review of Spa De Soleil, Inc.

Spa De Soleil, Inc.

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Customer Reviews & Ratings
Complaint Posted 6/3/2019
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RED FLAG HERE
If you're smart enough to do your due diligence and look at reviews consider this the Red Flag you've been looking for. Whatever they're quoting you is either way off the charts or it's a bait and switch scam. After 4 months of communication and ordering samples, testing them, and getting quotes I finally decided to move forward with a fairly large order. First, they sent me the order form with an additional $7000 of costs that was never mentioned in the quote or in the numerous discussions. Then when they took that off of the order I got an email stating that they had quoted me the wrong cost all along and now the unit price had gone from $1.93 (which was on the high end of reasonable) to $15 per unit. I was obviously outraged and wrote the CEO who didn't bother responding (probably because she's too busy fighting off other complaints and law-suits - yes keep researching this company and you'll find all the goods because in America law suits are public records). But then they tried to make amends by trying to switch my order for another product (which they happened to quote at 5X the other 6 suppliers). Lastly, their claims to be all-natural are BS (ask for an accurate and up to date ingredient list and they'll tell you that they can't share it until you place your order). Since we were just about to sign the order and I had asked about specific TOXIC ingredients that are on our blacklist, she let me know that they are in the formula that I was about to buy, so my product that I'm putting my name on is kind of toxic! Thanks for the lesson Christina, Andrea and Rena!
 
 
 
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Additional Business Information
Hours   Mon.-Fri 9am to 5:30pm Phone   (818) 504-3200 Address   10443 Arminta Street
Sun Valley, CA 91352
Website   http://www.spadesoleil.com Email   spadesoleilpr@gmail.com
Contact   Sara Acevedo Other  
 
 
 
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