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Review 4/2/2009
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I have a complaint about this company. First and formost there is a lack of communication after they start taking your money. Everytime we called, we had to talk and explain about our situation each time, always with someone new, first Larry, then Suki, then Billy then finally customer service, this company doesnt do anything that we couldn't do ourselves, at the beginning we were told they could negotiate well with our mortgage company, they were going to lower our interest rate permanetly, and our monthly payment would go down by about 300. to 350, per month. Not so, it barely went down $160. per month. Well, after the first and only offer came in from the mortgage company, we were told ; thats the best Offer we were going to get, so we needed to take it! We even had to email this company the new mortgage offer so they could review it. So what kind of good contact do they have with our motgage company if they didn't even know what the offer was? To us we feel there was no negotiations going on at all! We were even told that the first payment would be due on April 1, when the mortgage company called and told us no, it was due on May 1, then after the whole $2, 500. was paid off to this company, all contact with us was stopped. We feel this is one big scam! This company is very unorganized and never gives you the correct information. Very unhappy with the results. Beaware and call your mortgage company yourself and save the money!
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