Pearl M. G.'s review of Mortgage Counseling Center

Mortgage Counseling Center

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Customer Reviews & Ratings
Review Posted 4/26/2012
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Assistance received on loan modification from Mortgage counseling Center
I am very pleased with this company. In six months they got me a loan modification with one of the toughest, well-known loan mortgage bankers. I had tried on my own before but gave up before completion because of frustration. My assigned legal specialist prepared me accurately every step of the way by advising me what documents would be needed which gave me enough time to have them ready when the banker requested them. When I personally had to speak with the banker on one occasion before they received my Power of Attorney, the legal specialist was on the phone as well and guided me through the discussion when needed. I got all documents the bank requested in on time which appears to be key on the client's part. My emails and phone calls to the legal specialist were answered within 24 business hours. Their assistance saved me $1,146.00 monthly which was a pleasant surprise and much needed help for my family when only one person was working for over a year. I would recommend them to anyone needing their services with the advice to listen/read carefully, and prepare the documents needed well in advance of the banker's request where ever possible. We are all skeptical doing this type of business by telephone and email,and I was, but starting off with just a little trust since I was sending part of my money for step 1 which seemed too early, I believe, helped me get smoothly through the process. At the time of my approval, the fee I paid then became negligible compared to what I got in return as listed above.
 
 
 
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Additional Business Information
Hours   Phone   (949) 328-5110 Address   23785 El Toro Road, Suite 626
Lake Forest, CA 92630
Website   http://www.mortgagecounselingcenter.org Email   frontoffice@mortgagecounselingcenter.org
Contact   Other  
 
 
 
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