Just Fabulous

2.7 star rating Rating - based on 260 reviews & complaints
We provide you the luxury of a Personal Shopper, Get VIP ACCESS to the most sought-after shoes and handbags handpicked for you based on your personal style  
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Customer Reviews, Ratings & Complaints
Review Posted 10/5/2014
The company performance
The workmanship was good. The cleanup was fair. Recommend this company on steep pitch roofs. Read More »
Complaint Posted 12/17/2013
Major scam!!!
Just Fab-- what a scam! So I signed up cuz I liked some of their shoes & they offered free shipping w/ membership....the catch is you have to decline a purchase everymonth or they will send you out a voucher for $39.95 to use at a later date.... Read More »
Complaint Posted 11/16/2013
This company is the worst ever!
Why is it they can get their money out of your account right away but it takes them 2-5 business days to credit it back to you!? The employees treat you like you're an idiot, and they can't disclose any information about the founder or a way to co... Read More »
Complaint Posted 10/9/2013
JustFab thieves
I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to... Read More »
Review Posted 6/15/2013
Sammed also..
I called in because I was tired of being charged every month and having lots of in-store credit sitting there and I can never use. Everything is ALWAYS out of stock! They keep taking my money but never have my size available for anything I may be... Read More »
Review Posted 6/7/2013
I too did not realize when i signed up that i would be charged whether i got the product or not. absolutely will not refund your money and will not make it easy to cancel either. so although i canceled my account and did not receive anything they... Read More »
Complaint Posted 5/22/2013
Just Fab Shoes
I just order some shoes yesterday 5/21/2013 online. After reading these reviews I am kind of wishing I didn't. I hope I do not have the same kind of experience most of the reviewers have had or having. But rest assure if I have any problems whatso... Read More »
Complaint Posted 5/15/2013
the membership fine print is deceptive the opt-out model is on watch from consumer protection agencies in something called negative options marketing after calling customer service there is a pressure tactic and it is still unclear as to whether o... Read More »
Review Posted 5/15/2013
Justfab.co.uk RETURNS AND VIP - SCAM!
When trying to return my parcel, I rang at least 10 times over a period of two days to organise a time for my parcel to be collected and not once did anyone answer. I finally got through to someone via the online chat service, where I was told my... Read More »
Complaint Posted 5/9/2013
DO NOT SIGN UP WITH THIS COMPANY!!! If you ever want to cancel you can forget it because you are stuck. First of all they will try to entice you with all of these additional offers. Finally, when you do cancel, your credit card will continue to ge... Read More »
Complaint Posted 5/3/2013
I had a friend suggest this site to me, so I signed up (never purchased anything as their stuff is not for me). I recently have been trying to clean up my email, so I have been unsubscribing from places that are not of interest to me. I have unsub... Read More »
Complaint Posted 4/5/2013
I'm appalled. I ordered a pair of shoes about, 3 months ago? And having no idea that this site charges 40 dollars a month, I was happy for the time being. Now, about 120 dollars is gone. POOF. I would have liked it to be more obvious that they cha... Read More »
Review Posted 3/6/2013
I'm excited to use this product Read More »
Complaint Posted 2/28/2013
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No so Fab
I called to get my membership cancelled because their website doesn't give you the option to do so yourself... When I called I was not listened to, the customer service rep just kept trying to sell me things... I know this is their job, to try and... Read More »
Business's response - on 3/12/2013
Carolina R., We do apologize for any misunderstanding. Our customer service is very important to us and your information has been forwarded to our Quality Assurance Manager for further review and the proper training will be implemented. We would l... Read More »
Complaint Posted 2/14/2013
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Bad place to get a gift card from!!
I receive gift cards EVERY holiday and I got one today for Valentines. This was the first time getting one from "notsofab" I went through tons of shoes finally picking two pair and was happy because at checkout it said Buy one get one half. I TRIE... Read More »
Business's response - on 3/12/2013
Maria A., Our apologies due to any confusion. Our gift cards are redeemable for any one $39.95 item on the website, or depending on the amount listed on the gift card. However, with our promotions, we do make known to our members that no store cre... Read More »
Review Posted 1/31/2013
Shoes shoes shoes
I have been a member and customer of Justfab on and off for a few years and now I am a consistent customer. Exchanges are very easy to do with the online chat feature or by just making a phone call. Being able to do hassle free exchanges means a g... Read More »
Review Posted 1/30/2013
Review 1/30/2013
I have been shopping at Just Fab for months. I have increased my over expensive shoe colection threefold! I love the membership rewards program. I buy a lot of shoes at the bogo sale and get points then before you know it I have a free credit for... Read More »
Review Posted 1/30/2013
Justfab is truly Just Fabulous!
I love this company for many reasons so I will try to narrow it down! Besides the great pricing, weekly happy hour deals, and bogo specials, the website is fun and and easy to manage. Not only do they have customer reviews of all the products, but... Read More »
Review Posted 1/29/2013
JF is more than a company, JF is a community.
It all started when I saw a picture of a sole sister on Facebook of a shoe named Aurora and ever since I have been hooked with Justfab.com. I have been a member and loyal customer for almost 3 years and I have to say that I will remain a customer... Read More »
Review Posted 1/28/2013
My experience with JustFab
I have been a member on JustFab's website for 2 1/2 years. They gave me the courage to play with fashion and the confidence to strut my stuff. I was a very poor college student when I joined them. I am now out of college and they still help me sta... Read More »
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Additional Business Information
Hours   24 hour shopping from the comfort of your own home. Phone   (866) 337-0906 Address   2301 Rosecrans Avenue Suite 4100
El Segundo, CA 90245
Website   http://www.justfab.com Email   evan@justfab.com
Contact   Evan Padgett Other  
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