Louis D.'s review of Nationwide Van Lines, Inc.

Nationwide Van Lines, Inc.

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Complaint Posted 8/3/2021
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My Moving Experience with Nationwide Van Lines
Absolutely, AWFUL. I had a very short move that was literally less than 2 miles away and they could not even handle such a short move. Very "unprofessional" and nothing what I EVER expected. IT WAS A NIGHTMARE. I do not even know where to begin with all the damage. First, they damaged my wood floor. They scraped up the entire floor and cracked my door saddle, because the one mover dragged my very expensive Macy's cherry wood closet armoire across the floor. They did not even rap the bottom. Then I had to leave the closet armoire outside in front of the condo because the crew not only damaged the armoire, but could not handle lifting it. The crew broke my very expensive Travertine table. Two sides of the table were severely damaged and cracked. They new what they did and tried to hide the damage, by facing the damaged part of the table on the opposite end where it would take some time to notice it. They also left that part of the table partly wrapped. The crew damaged the speaker to my Sony sound system by placing my woofer directly on top of the speaker while they were unwrapping it. They scraped the entire top. One of the movers attempted to put together my cherry wood sleigh bed and did a terrible job. They also scratched up my sleigh bed when they dragged my box spring directly over the bed. The kid literally just dragged the box spring over the cherry wood bed frame. They also damaged the front door to my new condo and some minor scuffs on my couch. One of the gentleman also told me he worked for Capital Bank and Nationwide hired him as a mover. This kid, basically had his headphones on the entire time and did not do very much. The company had the audacity to charge me the entire price for the move and I am literally lost thousands of dollars because of all the damage. I no longer have my cocktail table, which was not fixable and my beautiful closet armoire was left outside, where it was rained on that same night and ruined. Nationwide Van lines sent me a very UNPROFESSIONAL crew and there is no way these guys were professional movers. This was the absolute worst experience ever moving. I have never experienced anything like this. When you look at their website, they come across as so professional. Its the exact opposite.
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm EST Phone   (800) 310-0056 Address   1421 NW 65th Ave.
Plantation, FL 33313
Website   http://www.nationwidevanlines.com Email   rick@nationwidevanlines.com
Contact   Rick Vera Other  
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