Lance A.'s review of A T K North America

A T K North America

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Customer Reviews & Ratings
Complaint Posted 5/4/2021
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Warranty sucks
I bought a long block from ATK though Auto Zone that end up leaking Antifreeze from the head gasket area. After talk with Marco he had me remove the head. Wild dismantling the head I found that they had was not properly torque between four and six cylinders. Two and four or so tight that I had to use a breaker bar To remove the head bolts. After talking to Marcoux again he decided to send me a new head which I had to purchase through AutoZone along with $150 worth of parts and gaskets. AutoZone sent back the head and question for inspection. After waiting over a month to find out if ATK was going to reimburse me they came back with the conclusion of improper combustion. It states in the warranty that in proper combustion is not warrantable. Improper combustion can also happen with lack of improper torque specs. They also charged me for the price of a brand new head even though I received a remanufactured head from Mexico. I was able to get the engine to run right and ended up changing the head gasket on the opposite side in fear it was going to be the same. It was properly torqued. I would not recommend this company to anyone. The long block was re-manufactured in Mexico where they apparently have no quality control. Buyer beware
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Additional Business Information
Hours   Phone   (714) 850-1544 Address   1102 North Carrier Parkway
Grand Prairie, TX 75080
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