Nationstar Mortgage

4.6 star rating Rating - based on 2502 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Customer Reviews, Ratings & Complaints
Review Posted 2/1/2019
Home Refinance - Nationstar/Mr Cooper
My wife and I just completed a refinance of our home, got a much lower rate, shorter term with the ability to pay it off 4 years sooner than we had anticipated! Shout out to the EXCELLENT communication, transparency and efficiency of Lauren Teague... Read More »
Review Posted 1/26/2019
Home refinance
I just completed a home refinance with Mr. Cooper. It was pretty easy and did not take very long. It allowed me to consolidate debt and have a better plan for the future. Many thanks to Karynn Huynh and Kevin Lenart For their great customer servic... Read More »
Review Posted 9/19/2018
Refinancing with Mr. Cooper
I had the pleasure of working with TJ Caudill and Cindy Dang with Mr. Cooper. From day one, this was the easiest experience my husband and I have every gone through. Both TJ and Cindy were very knowledgeable and provided wonderful customer care. C... Read More »
Review Posted 9/4/2018
Work with Mr.Copper was the best thing I did,it was very easy transaction Marcelo DeMatos was there for every way through the loan process. Marcelo DeMatos can be reach at (949)527-7176 Read More »
Review Posted 8/21/2018
Mr.copper/ Refinancing
This was my first time refinancing, everything was super fast and very professional.
Thank you very much to Cindy Dang and Richard Goldstone.
I definitely choose Mr. Cooper next time. Read More »
Review Posted 8/13/2018
This was the easiest transaction I have ever experienced with a mortgage company. I have been doing real estate closings with a Virginia attorney for 35 years and this had to be the easiest transaction. Chris and Shane were so professional and the... Read More »
Review Posted 8/11/2018
Best people to work with (ever) for a mortgage.
Trent Barela a true pro,helped me make a wonderful decision to refi with consolidate and cash out . the loan processor Miss Ryan Jacobson just superb , theese two folks really worked hard for me I truely Thank Them BOTH. Now I have a Mr. Cooper Mo... Read More »
Review Posted 7/24/2018
Refinance consolidation made easy
We recently refinanced our home through Nationstar Mortgage d/b/a Mr. Cooper in an attempt to consolidate all of our bills into one reduced payment (without extending the existing payout period). We were pleasantly surprised at how quickly the pro... Read More »
Review Posted 6/21/2018
Refinancing with Mr. Cooper was the best decision I ever made
I had the pleasure of working with Anthony Paglia and Karen Collier. They were very professional and very hands on in bringing my loan to a close. They worked tirelessly to get me everything I wanted with this loan. They are to be commended for th... Read More »
Review Posted 6/13/2018
VA Cash Out Refinance
I can't say enough on how patient and helpful Cindy Dang and Kyle Cohen were with us. They made what seemed like the impossible happen. Read More »
Review Posted 6/5/2018
Refinancing with Mr. Cooper was awesome
Just want to say I greatly appreciate the professionalism, patience and attention to detail that both Gary Dawson and Gabrielle Amador provided. We refinanced 5 loans which would have been a nightmare if they hadn't bent over backwards to make the... Read More »
Review Posted 5/28/2018
My husband and I had the pleasure of working with Karen Collier and Reece Shaw for our home Refinance. They both did an Outstanding Job! They provided Excellent Customer Service. Karen guided us through the entire process, addressig our questions,... Read More »
Review Posted 5/23/2018
Thank you!!!
I want to thank the representatives at Mr. Cooper (Marlon Rodriguez and Cindy Dang). They help me to secure my home loan. I am very grateful for your effort and advice.

Thank you Read More »
Review Posted 5/16/2018
Thank You!!!
I have had the pleasure of working with Bobby Brown and Julianne Carr over the past two months. Due to some life changes (divorce) I needed to refinance my home to have it in just my name. Julianne worked non-stop helping me along the way to ensur... Read More »
Review Posted 5/10/2018
Marguerite Le all the way!
Marguerite will go above and beyond to help you with your refinancing process. She took the time to make phone calls for me (yes! those stupid long wait time to talk to a live person), and showed that she actually cared for me during this whole pr... Read More »
Review Posted 5/3/2018
VA Refinancing
My VA refinancing had quite a few curves thrown in because of all the different tests and inspections VA wanted to have. My original idea of paying off a couple of my credit cards after refinancing went away quickly after having to pay high prices... Read More »
Review Posted 4/27/2018
Refinance with no stress
About one month ago I applied for a loan consolidation at a local bank, they said I had to much debt to income and was denied, at first I was upset and then I said let me call my mortgage holder and see what they can do because In the past i was i... Read More »
Review Posted 3/29/2018
Thank you karen
Great service thank you karen Read More »
Review Posted 3/27/2018
Refinance with Josh and Tom
I do ready want to thank Josh Murphy and Tom Robe for helping me get thru my VA Refinance loan, they were both spot on with there up to date attention to detail and made this one of easy deal to get done. Always thankful thanks guys Bill Read More »
Review Posted 2/19/2018
VA Refinance with Quintessential Customer Service
Cindy Dang and John Ludlow demonstrate the quintessential professionalism and customer service. While that sums up my five star rating, I would be remiss not to speak to the attention-to-detail and the due diligence of these two individuals, all u... Read More »
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   1600 E St. Andrew Place
Santa Ana, CA 92705
Website Email
Contact   Alex Pham Other  
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