Gregory S.'s review of Kia Motors Finance

Kia Motors Finance

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Customer Reviews & Ratings
Complaint Posted 10/30/2012
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Kia Loans - Stay Away
About 6 months ago I purchased a KIA. I really like the car but their finance operation is a joke. After three months they stopped sending me bills and then when I was late charged me interest and harassed me on the phone. I told them I never got a bill and I don't pay online, something I think they are trying to get me to do. Every month I call and they tell me they mailed the bill, but I never see one. I know, I have to remember to pay, and now I do but I still think it is dishonest business. I have to make my own envelopes, print my own statements, and make sure I don't forget. I'm retired so sometimes this last one is the hardest. My mailman never "misses" any other bill deliveries so I don't think it is the USPS. I will never use this company again.
 
 
 
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Additional Business Information
Hours   Phone   (866) 331-5632 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   Email   rkirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
 
 
 
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