Marlania H.'s review of America First Financial

America First Financial

Preferred Members
Amerihope Alliance
4.7 star rating 0 miles Hot Deals
Forest Trail Academy, LLC
4.6 star rating 0 miles
Solid Ground Financial, LLC
4.8 star rating 0 miles
Meridian Trust, LLC
3.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 3/27/2019
. 1
. 0
SCAM
Called to see why I was charged 3 times within the same week for a final payment. First time I called the agent hung up on me. Called right back got the same agent he replies 'oh your account is messed up, let me get you over to a supervisor.' Needless to say he transfered me to another agent who said he didnt know what was wrong with my account and transfrered me to another agent. I asked for a supervisor after getting a member of management this guy's tells me that it was a late fee for 2/28. I asked him to explain to me how can I have a late fee if payments are scheduled biweekly and I made a payment on 2/22. My next payment would be due on 3/8 and finally payment would have been made on 3/28. After not getting a valid response i asked to speak to his superior. After a 30 minute hold she tells me my contract ending on 2/28. I asked why does it not reflect that on my online acct or why wasnt I notified of this why have my payments scheduled past my contract date. She had no reponse and refuse to refund me an invalid late fee.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
 
Additional Business Information
Hours   Phone   Address   8 Corporate Park, Suite 300
Irvine, CA 92606
Website   Email  
Contact   Service Customer Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.