maribeth s.'s review of Mygirldress.com

Mygirldress.com

         
Customer Reviews & Ratings
Complaint Posted 8/13/2009
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Review 8/13/2009
I was unsure if I wanted to go with a white or ivory dress as it is hard to tell on-line. I ordered both assuming I could exchange the one I did not select for the second dress I needed. I was not asking for a refund I simply wanted to exchange the dress I had for one in a larger size. I sent an email for an exchange code and was told that according to policy, returns and exchanges must take place within 7 days of receiving the dress. Who in world has a seven day return policy? I accept responsibility for not reading the exchange policy, however I never expected a company to have such a nonsensical policy! The dresses arrived in a timely manner and met my expectations, but the company should revise their return/exchange policy.
 
 
 
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Additional Business Information
Hours   Mon - Fri, 9:00 AM to 5:00 PM (Pacific Standard Time). Phone   (213) 744-0077 Address   600 East Washington Blvd Suite E-15
Los Angeles, CA 90015
Website   http://www.mygirldress.com Email   lc@mygirldress.com
Contact   Sam Na Other  
 
 
 
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