Jose C.'s review of La Curacao

La Curacao

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Review Posted 3/13/2010
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Review 3/13/2010
HORRIBLE COSTUMER SERVICE!!. I bought a laptop and a GPS, both with a four year warranty. I was promised that they would fix any problems or replace the product if it did not have a solution. When my laptop broke I took it to the store and they fixed it with tape, it took it once again a second time, and I was told that the next time it would be replaced by the store manager. Now my laptop has the same problem and they wont replace it. Horrible costumer service, I had an argument with supervisors and the store manager they are liars. With my GPS they told me that it was the charger that didn't work and that they didn't cover accessories. I bought 4 chargers somewhere else and none make it work. They wont fix my GPS. This is the worse store to ever buy something, they offer credit to people with fake social security numbers. Their interest rate is super high, you can never stop paying and they will always find a way to pretend like you didn't make a payment, this has happened to me twice.
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Additional Business Information
Hours   Monday To Friday: 10:00 - 21:00 hours Saturday & Sunday: 10:00 - 20:00 hours Phone   (213) 427-7477 Address   1605 West Olympic Blvd., 6th Floor
Los Angeles, CA 90015
Website Email
Contact   Arcy Valencia Other  
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