Vinotemp International, Inc.

2.6 star rating Rating - based on 7 reviews & complaints
Leader in the wine storage industry, has been building premium wine cabinets for over 20 years. We are a full-service manufacturer of custom wood wine cabinets and racking, Wine-Mate cooling systems, and a distributor of quality metal wine cellers.  
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Customer Reviews, Ratings & Complaints
Review Posted 9/19/2013
Good company
Excellent customer service. Have purchased from vinotemp for many years. They stand by their product. I was just at their facility and the staff was very knowledgeable. Some great deals on demo units. My experience was very good and i recommend th... Read More »
 
 
 
Review Posted 5/14/2012
I want to commend Vinotemp.
I just wanted to comment on a recent experience I had with your service department. My initial email explained that I was the owner of a competitor's wine cooler and I knew one of the controller boards to be nonfunctional. I explained that the m... Read More »
 
 
 
Review Posted 10/31/2010
Review 10/31/2010
Vinotemp products are just crap. Everyone I know who has a wine cooler from them has had a compressor failure two years. In fact, everyone I know who owns any brand wine cooler has had a compressor failure within two years. It is obvious that they... Read More »
 
 
 
Complaint Posted 7/7/2010
Review 7/7/2010
I purchased a wine refrigerator from the company. Initial sale, delivery, and installation were relatively quick. I asked, during the installation, if the refrigerator was far enough from surrounding the walls. The installer said that there was en... Read More »
 
 
 
Complaint Posted 6/10/2010
Review 6/10/2010
This company sold me a product that is by their own operating instructions...inadequate, underpowered and misleading. I am still trying to get my money back after returning the product (unused). Customer service is a laugh! They emailed me a worth... Read More »
 
 
 
Complaint Posted 9/22/2009
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Review 9/22/2009
I had two very bad experiences purchasing from this company. Mostly service and customer relations.

Buyer beware if you have any problems with these units. You may never get it resolved. They are not responsive. I have emails and phone records... Read More »
 
 
Business's response - by IndiaHon 9/22/2009
Can we please have your full name so we can help you? What model, and when purchased? Read More »
 
Complaint Posted 8/31/2007
Review 8/31/2007
Wine cooler did not work right- did not cool without the light on and the LED temperature gauge was over 20 degrees off. We called the company 6 times to get help with the unit: left 1 unreturned message. Was put on hold 2 times for over 20 minute... Read More »
 
 
 
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Additional Business Information
Hours   8-4:30pm PST Monday-Friday
8-4pm PST Saturday
Phone   (800) 777-8466 Address   17631 South Susana Road
Rancho Dominguez, CA 90221
Website   http://www.vinotemp.com Email   Info@Vinotemp.com
Contact   India Hynes Other  
 
 
 
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